As mentioned, the purpose of this research is to identify the critical success factors that contribute to the successful implementation of GIS in the public sector. The results highlight di ering perceptions during GIS implementation and the research model, indicating that various departments manage GIS implementation di erently. The analysis underscores that for successful GIS implementation, the Malaysian government must consider all highlighted factors. These include having a GIS champion, e ective organisational communication, adequate personnel, strong top management support, su cient training, and adequate resources. 10 Buletin Geospatial Sektor Awam The analysis underscores that for successful GIS implementation, the Malaysian government must consider all highlighted factors. These include having a GIS champion, effective organisational communication, adequate personnel, strong top management support, sufficient training, and adequate resources. “ “ Budget constraints hinder GIS implementation, particularly at the local authority level, where geospatial data tasks are often assigned to non-specialised staff. “ “ Conclusion This research proposes a strategy involving adjustments and supplements to current institutional arrangements to address GIS implementation challenges. Recommendations include implementing a shared data dictionary system and conducting pilot projects to test inter-sector instruments. Budget constraints hinder GIS implementation, particularly at the local authority level, where geospatial data tasks are often assigned to non-specialised sta . Ensuring the success of GIS implementation requires considering all identified critical factors. GIS has the potential to transform public sector operations, significantly impacting government activities and public information quality. E ective GIS implementation will enhance service delivery and optimise resource utilisation. REFERENCES; [1] A. Yaakup, (2001) GIS as tools for monitoring the urban development in metropolitan region: A case of Klang Valley Region, Peninsular Malaysia [2] Azad, B., (1993), “Organizational Aspects of GIS Implementation: Preliminary Results from a Dozen Cases, Paper presented at the Urban and Regional Information Systems Association Conference, Atlanta, Georgia [3] Bernhardsen, T. (1992), Geographic Information Systems. Norway: Viak TI. [4] Buyong, T. (1995), GIS for Local Authorities, Penerbitan Fakulti Ukur dan Tanah, Universiti Teknologi Malaysia [5] Croswell, P. (1991), Obstacles to GIS Implementation and Guidelines to Increase the Opportunities for Success. Journal of the Urban and Regional Information Systems Association, 3(1), 43-56 [6] Couclelis, H. (1991), Requirements for planning relevant GIS: a spatial perspective. Papers in Regional Science, 70(1), 9-19 [7] Carr, J. L. (1994), The strengths and weaknesses of quantitative and qualitative research. TEKNIKAL
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