TEKNIKAL 6 Geographic Information System (GIS) Implementation in Public Sector Buletin Geospatial Sektor Awam SULAIMI BIN AHMAD National Institute of Land and Survey (INSTUN) Abstract Geographic Information System (GIS) technology has revolutionised decision-making in government agencies, yet its adoption in Malaysia's public sector remains limited. The slow implementation rate is a significant factor behind the lack of interest. This study aims to identify critical success factors for GIS implementation in Malaysia's public sector. Research findings highlight six (6) essential success factors: GIS Champion, organisation structure, adequate sta , top management support, su cient training, and resources. This study serves as a guideline for future GIS implementations, potentially enhancing GIS project management best practices within the Malaysian government. Implementing GIS technology e ectively can optimise government spending and improve service delivery. “ “ This study serves as a guideline for future GIS implementations, potentially enhancing GIS project management best practices within the Malaysian government. Keywords : Geographic Information System, Implementation, Public Sector. The Malaysian government has adopted GIS as part of its e-Government initiative to enhance public sector services. GIS, an IT application that analyses spatial data, addresses issues of scattered, outdated, and manually kept data. By integrating GIS, the government aims to improve service delivery e ciency and e ectiveness. GIS supports various fields and decision-making processes, prompting the Malaysian government to encourage its adoption across public sector services. Despite its recognised benefits, GIS implementation in many ICT systems proposed under the Malaysian Public Sector ICT Strategic Plan is still nascent. Pusat Geospatial Negara (PGN) oversees the development of Malaysia's Geospatial Data Infrastructure (MyGDI), aiming to improve geospatial data access. PGN supports public sector agencies by developing policies, standards, and guidelines for GIS implementation. Introduction The 10th Malaysian Plan tasked MAMPU (Malaysian Administrative Modernisation and Management Planning Unit) with assessing GIS implementation e ectiveness over ten (10) years. The findings revealed that most government agencies are still at the preliminary stage of GIS usage. Key issues include: Lack of GIS Expertise: The public sector lacks a specific scheme of service for GIS professionals, despite local institutions producing graduates in this field. Institutional Issues: GIS development is hindered by the absence of a coordinating body, leading to uncoordinated and inconsistent GIS implementations. Additionally, there is a dearth of empirical studies on GIS implementation success factors in Malaysia. Problem Statement
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